FAQ

- Lifetime Guarantee -

people often get confused with the meaning of this with our service. Our spotify upgrades, are for the lifetime of the service SpotiShop.net. We will provide unlimited & free replacements for any downgrades during this time.


- My country is not available -

We do a stock of accounts from all countries every week, unfortunately there are some more difficult countries to restock, in these cases please be patient and wait for the next re-stock or you can use another country, this will give you some minimal limitations in the various music catalogs available.


- Renewal -

If your account receives an email informing the owner that his account is no longer in the family, it means that you have lost the premium and therefore you will be entitled to a renew. In this case, go to the Key Manager Page via the upgrade button and enter the details of the account in question, the system will proceed to renew the key in order to make it usable again in the key manager.


- Restocks -

Restocks are generally made every week, in extreme cases where there are problems with restock they could be every 2 days. It is a waste of time to ask or open tickets to ask for restock as we already do everything possible to insert the largest possible stock, therefore the requests will not change anything.


- Personal Accounts -

Our service gurantees premium, free and unlimited replacements; However due to restrictions by Spotify this may cause your personal account to only be upgraded once, to appease this we provide a resource to easily transfer playlists from one account to another. In the event this happens, you will need to create a new free Spotify account and upgrade that.